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This eLearning course teaches students about how different types of knowledge objects to extract additional insights from their data. Students will learn the basics of how to create knowledge objects, define their settings, edit, and manage existing knowledge objects.
Course structure
What Are Knowledge Objects?
- Understand the different types of knowledge objects:
- Fields
- Field Extractions
- Field aliases
- Calculated fields
- Lookups
- Event types
- Tags
- Workflow actions
- Reports
- Alerts
- Macros
- Data models
Knowledge Object Settings
- Define naming conventions
- Define role-based permissions for knowledge objects
Managing Knowledge Objects
- Edit knowledge objects
- Reassign knowledge objects
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