ISO 19011:2018

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ISO 19011:2018 provides guidance on auditing management systems, including the principles of auditing, managing an audit program, conducting management system audits, and evaluating the competence of individuals involved in the audit process. Applicable to a broad range of potential users, both experienced auditors and those new to auditing can benefit from the guidance outlined in the standard.

This course explores the internal audit process detailed in ISO 19011:2018 for all ISO management standards, including ISO 9001, ISO 14001, ISO 27001, ISO 20000, ISO 13485, ISO 45001, and IATF 16949 (formerly ISO/TS 16949). The guidelines provided within represent the best way to build and manage an audit program and how to plan and conduct audits. A description of activities performed by the individual or individuals managing the audit program, auditors, and audit teams are included, as well as the addition of the risk-based approach and expanded guidance included in the most recent revision.

Objectives

By participating in this On Demand course, you’ll be able to:

• Explain the scope and purpose of the ISO 19011 Standard
• Define terms specific to auditing and related auditing principles
• Explain the risk-based approach to determining and evaluating audit program risks and opportunities
• Describe the purpose for updating from the 2011 to 2018 standard
• Determine how to establish and manage an audit program, draft the documentation needed, and determine the risk and opportunity in the program
• Describe the process for audits and audit reporting
• Describe the need for a competence model for the selection and evaluation of auditors

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