ITIL® 4 Specialist: High-Velocity IT (HVIT) + exam

Description

ITIL 4’s holistic approach raises the profile of service management in organizations and industries, setting it within a more strategic context. It tends to focus tends on end-to-end product and service management, from demand to value. ITIL 4 HVIT addresses the specifics of digital transformation and helps organizations evolve toward a convergence of business and technology, or establish a new digital organization. It is one of four ITIL 4 publications that build on the concepts introduced in ITIL Foundation. Each of these publications focuses on a different aspect of service management. As demand for digital technology grows, practitioners are under increasing pressure to design, develop, run, and support digital systems and services. ITIL 4 HVIT helps practitioners understand digital transformation, guides them and their organizations toward a more integrated state between business and technology, and provides practical guidance in the application of HVIT.

Target

• Senior IT leaders and executives • Managers, supervisory staff and team leaders • IT professionals who require a deeper understanding of the ITIL 4 publications, and how ITIL 4 concepts and activities can be implemented to enhance the quality of IT service management within an organization • IT professionals working in roles associated with a service-based business model • IT architects, IT planners, IT consultants, IT audit managers, IT security managers, IT developers and operational support staff • Service management professionals and ITSM trainers interested in achieving the Managing Professional designation in the new ITIL 4 framework

Contents

The High-Velocity IT course prepares candidates for the PeopleCert ITIL4 Specialist: High-Velocity IT formal examination. The official HVIT course syllabus outlines the following objectives: • Understand concepts regarding the highvelocity nature of the digital enterprise, including the demand it places on IT • Understand the digital product lifecycle in terms of the ITIL ‘operating model’ • Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT • Know how to contribute to achieving value with digital products

Prerequisites

Candidates must currently hold the ITIL 4 Foundation certificate before registering for this course.

Study Materials